Refund & Return Policy
Refunds will be issued at the discretion of Sleepcenter beds fair to both the company and customer, only if there is a genuine product fault.
Damage caused by customers own transport / Misuse is not covered under warranty and refunds will not be done .
Any change of mind cancellation be accepted only, within 7 days of invoice date and if packaging and boxes are unopened and before despatch / picked up only. If all these 3 conditions are met, the cost will be 15 % of the invoice value to the buyer.
For online purchase only, change of mind cancellation if contact by customer within 12 hours after purchase / before goods dispatch, cancellation can be accepted, and cancellation fee charge will be 5% of the purchase value to the buyer.
Please note after boxes have been opened / Picked up / Delivered - even within 7 days - change of mind cancellations will not be accepted.
Refunds of monies will be processed within seven (7) days after returned goods have been received vd back in the warehouse in brand new condition..